What it does
You upload a PDF, place the fields and send it. The people you send to sign in their browser, on a phone or a computer, without an account. Some documents need a sign-off first, such as Finance before a supplier contract or a manager before an offer letter, and Refrendo puts those approvals in the same request, so they happen in order and are recorded with everything else. When the last person signs, everyone is emailed a link to download the final PDF and a completion certificate recording who approved and signed, when, and how each of them was identified.
Why it is priced per workspace
Most e-signature tools sell a licence per user, each with its own sending limit, so a team pays for every person who sends now and then. Refrendo charges one monthly price for the workspace instead. Everyone who sends shares its allowance, and the people who approve or sign never pay or need an account. Volunteer-run community groups can apply to use it free.
How we work
- We say what it doesn’t do. Refrendo offers electronic signatures, not certificate-based digital signatures, and it identifies a signer by their control of an email address (with an access code from the sender, when they ask for one) or a signed-in account, not by checking identity documents. Our comparison pages list what DocuSign and Adobe do that we don’t.
- We describe the evidence as it is. The audit trail is tamper-evident: each record is chained to the one before, so a later change is detectable. We don’t call it tamper-proof, because nothing is. More on the security page.
- We check what we publish. Our guides quote other products’ own pages and say when they were last checked, and the legal summaries cite the Acts they rely on.
- Our legal pages are in plain English. The terms of service and privacy policy describe what we do with your documents and data.
The name
Refrendo (reh-FREN-doh) is Spanish for a countersignature or endorsement: the signature added to a document to confirm it has been approved and is valid. It comes from the verb refrendar, to countersign, endorse or ratify. Refrendo is available in English and Spanish.
The company
Refrendo is operated by PAPACITO PTY LTD (ABN 44 669 345 500), an Australian company. It is in a closed beta: organisations join by invitation and use it free while the beta runs. You can check whether the app is up right now on the status page.
Contact
- Help with an account or a document: support@refrendo.com.au
- Plans, pricing and larger organisations: sales@refrendo.com.au
A person reads and answers both.