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Public form links

Forms people fill in and sign from a link, with your approvals behind them

Some documents start with the other person: a visitor’s NDA, a new customer’s account form, a club membership. A public form link turns a Refrendo template into a link anyone can open. They prove their email, fill in the details and sign, and the request runs through the template’s approval steps like any other.

Refrendo is in a closed beta. Beta organisations use it free.

How it works

Switch a link on from any template that suits being started by someone else. Business and above Then:

A public form link on a phone: the organisation's logo, the form's name, and the visitor's name and email filled in, with a button to send a code that confirms the email

Where to put the link

In your branding

With branding switched on Business and above, the form shows your logo and colour, and so do the emails and signing pages that follow. The page still says it is secured by Refrendo, and the emails come from Refrendo’s address.

What the record shows

The person is identified by the code sent to their email address: the certificate shows their email as verified by a code. That is all the identification a public form gives. It proves they could read that inbox, not who they are. For anything where identity matters, add an approval step where someone on your side checks it.

Everything else is recorded as it would be for a request you sent: the disclosure they agreed to, what they filled in, when they signed, and the decisions of everyone after them, on one tamper-evident audit trail.

On your own website

Embed the form in a page on your own website, rather than linking to it. Enterprise The form loads only on the sites the link lists, so nobody else can put it on theirs.

Keep reading

Questions

Which plans include public form links?

Business and above. Embedding the form in your own website is on Enterprise. During the beta, every plan feature is switched on for every workspace and labelled with the plan it will need afterwards.

Does the person filling it in need an account?

No. They give their name and email, enter the code Refrendo emails them, and sign in their browser. They never sign up and never pay.

Does each form count towards our allowance?

Yes. A form someone sends becomes a request in your workspace, like one you sent yourself, and counts once towards your monthly allowance. If the allowance runs out, the link closes until the next month or until you add a pack of extra requests, and the link’s owner is told why.

Who is the request sent from?

The team member who switched the link on. It appears in their requests, and their name is on the emails. If they leave the organisation, the link stops taking new forms.

How do we stop the link being misused?

Refrendo does most of it for you. A check runs before any code is emailed, so automated sign-ups don’t get through. Each address and each link is rate-limited, each link has a daily limit you set, and the owner is emailed if a link reaches its limit or sees a sudden burst. Switch a link off at any time.

Can the person filling it in choose who approves it?

No. Who the request goes to comes from the template. The only people they can name are any roles the template marks as theirs to name.

Join the closed beta

Refrendo is invitation-only for now. Organisations in the beta send free for as long as it runs.