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Clubs and associations

E-signatures for clubs and committees that run on volunteers and goodwill

A netball club, a men’s shed, a community garden, a preschool committee. These groups carry real legal obligations on small budgets. Pricing on senders suits them: the secretary sends, and every member signs free.

Refrendo is in a closed beta. Beta organisations use it free.

Your club can probably have this free

If the group is not-for-profit, run by volunteers and under $500,000 a year, apply to the community program and we will set you up free. A person reads every application and we check the ABN or the state register, so it takes a few days rather than a moment, but no card is needed and there is no trial period. The rest of this page is what you would be getting.

Who can sign for an association

An incorporated association is not a Corporations Act company. It gets its legal personality from registration under your state or territory’s associations incorporation legislation, which means the execution shortcuts in section 127 of the Corporations Act, the ones companies rely on, do not apply to you.

Your authority to sign comes from the association’s own rules or constitution instead. Most model rules say that documents are signed by two committee members, sometimes with the common seal. So the first step is not choosing a signing tool: it is reading your rules and confirming who is authorised to sign the thing, and that the association can enter into it at all.

Electronic signing rests on your state’s Act

The Electronic Transactions Act in your state or territory is what makes an electronic signature count. The test is the familiar one: the method identifies the person, shows they intended to sign, is reliable for the purpose, and the other party consented to signing electronically.

Good practice is to have the committee pass a resolution authorising electronic signing before you start, and to draft it broadly rather than for one document. A court has held that a resolution authorising electronic signatures was too narrow to cover the document a lender relied on, and that the people whose signatures appeared had no real involvement in applying them. The lesson is worth taking: each signatory should apply their own signature themselves, through something that records how they did it.

Conflict of interest declarations, on the record

Disclosing a conflict of interest is a legal obligation, and it comes with a written record. In NSW, section 31 of the Associations Incorporation Act 2009 requires a committee member with a direct or indirect interest in a matter to disclose the nature of that interest as soon as possible, with a penalty attached. A standing disclosure can cover an ongoing relationship with a particular company or person. Particulars have to be recorded in a book kept for the purpose, open to inspection by any member. Unless the committee determines otherwise, the conflicted member must not be present while the matter is deliberated and must not vote on it. Other states have their own versions of this, worded differently.

A signed, dated declaration from each committee member, with a certificate showing when each one signed, gives the committee a record it can produce if asked. Send it annually, and again whenever something changes.

The documents a club sends

Membership forms from a link

A membership form doesn’t have to be sent to each person. On Business and above, turn the form’s template into a public form link and put it on the club’s website, in the newsletter, or on a QR code at the registration table. The new member enters their name and email, proves the email with a one-time code, fills in their details and signs. The form then goes through the template’s steps, such as the registrar’s approval, and the member is emailed their signed copy.

A check before any code is emailed, and a daily limit on each link, keep the link from being misused, and the committee member who switched it on is told if it reaches its limit.

A public form link on a phone: the organisation's logo, the form's name, and the visitor's name and email filled in, with a button to send a code that confirms the email

Handovers survive the AGM

Committees turn over every year, and the club’s documents usually live in the outgoing secretary’s personal email. Everything sent through Refrendo sits in the association’s workspace instead, and roles can be handed to the incoming committee without anything being forwarded, re-sent or lost. The people who signed keep their own copies too: when the last signature is in, everyone is emailed a link to download the completed PDF and certificate.

Where to be careful

Deeds are the main one. The rules for executing a deed electronically vary between states and between entity types, and an association does not get the benefit of the company provisions. Working with children checks are a state screening process, not a signature. And anything your rules say must be done at a properly constituted meeting still has to be done at one.

This is general information, not legal advice. Associations legislation differs in every state and territory. Check your own rules and your state regulator before you change how the committee signs things.

Keep reading

Questions

Do our members need accounts?

No. Members, volunteers, coaches and parents open a link from their email and sign in their browser. They never sign up and never pay. Only the committee members who send documents need accounts.

We are a very small club. What does it cost?

It may cost nothing. Volunteer-run not-for-profit groups under $500,000 a year can apply to the community program for free access, reviewed once a year. Failing that, the free plan is one sender, three requests a month and two people per request, and the paid plans go up from there. See pricing for the current allowances.

Can two committee members sign the same document?

Yes. Add both and they are asked one after the other, or on Team and above at the same time. Most association rules require two signatures on documents, so this is the ordinary case rather than an advanced feature.

Does this replace our minute book?

No. Refrendo gives you the signed document and the evidence around it. Recording the decision in the association’s minutes and registers is still the secretary’s job, and the signed PDF is what you file against the entry.

Can we use it for grant acquittals and funding agreements?

Yes, for signing them. Whether a particular funder will accept an electronically signed document is the funder’s call, so check the agreement for any execution requirements before you send it.

Join the closed beta

Refrendo is invitation-only for now. Organisations in the beta send free for as long as it runs.