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Policy acknowledgements

Policies read and confirmed, with the date each person did it

A code of conduct, a new leave policy, a safety procedure. Most policies don’t need a signature; they need proof each person read them. In Refrendo, someone who needs to view a document opens it, takes their turn, and confirms they have reviewed it, and the certificate records when.

Refrendo is in a closed beta. Beta organisations use it free.

Needs to view

Refrendo has four roles: Needs to approve, Needs to sign, Needs to view, and Receives a copy. Someone who needs to view a document takes a turn like anyone else, but has no fields to fill in. They read it and select I’ve reviewed this, and the confirmation is recorded with the time, the version they read, and the statement they agreed to, word for word.

Mix the roles where a policy needs more than one thing. A manager can approve the policy first, staff then confirm they have read it, and HR receives a copy of the finished record.

One person or a whole team

Save the policy as a template and the next round is a list of names. When the policy changes, upload the new version: it gets its own fingerprint, and confirmations of the old one stay on the record against it.

What you keep

A completion certificate listing each person, when they confirmed, how they were identified, and the version of the policy they confirmed, by its SHA-256 fingerprint. When someone later says they never saw the policy, the certificate shows the day they confirmed they had.

For employment records, keep it with the employee’s file. Employee records generally have to be kept for seven years under section 535 of the Fair Work Act. See employment contracts and onboarding for the rest of the pack.

This is general information, not workplace relations advice.

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Questions

Do staff need an account?

No. Each person opens a link from their email, reads the policy and confirms. Colleagues who already use Refrendo can do it from their Needs your action list instead.

How does it count towards our allowance?

Each request counts once, however many people are on it. Up to your plan’s people per request can confirm one request (25 on Business); for a whole organisation, send one request to each person or to each team.

Can someone decline?

Yes. A viewer can decline instead of confirming, and the sender is told. That stops the request for everyone in it, so send to each person separately when one person’s answer shouldn’t hold up the rest.

What about people who haven’t confirmed?

Reminders go out automatically on the schedule you choose, every 1 to 14 days, up to five times each. The request shows who has confirmed and who hasn’t.

Join the closed beta

Refrendo is invitation-only for now. Organisations in the beta send free for as long as it runs.