Help centre · Getting started
Drafts, and requests that need finishing
A request is saved as a draft as you set it up. If you leave part-way through, Refrendo asks whether to keep the draft for later or delete it.
Drafts wait under Needs finishing on your home page, and on the Drafts tab of Requests. Select Continue to carry on where you left off, or Discard to throw one away.
You can keep up to 10 drafts. A draft nobody opens for seven days is deleted with its file, and the requests list shows the date it will go.
A draft doesn’t count towards your monthly allowance. Only sending does.
Still stuck?
Email support@refrendo.com.au and a person will reply.